Cue‑Point
Log inSign up

Stop chasing invoices manually. Get paid faster, automatically.

Cue-Point connects to Xero, Sage, or QuickBooks (or a plain CSV import) and sends automated WhatsApp and SMS payment reminders on rules you control — so every overdue invoice gets followed up on, every time, without anyone on your team having to remember.

Get started freeLog in

How it works

1

Import your cues

Upload a CSV or Excel export of invoices, appointments, or renewals — or connect Xero, Sage, or QuickBooks and let new invoices flow in automatically.

2

Set your rules

Decide how many days before or after something is due a reminder should fire, on which channel, using which message — start from a template or build your own.

3

Reminders go out

Cue-Point evaluates your rules every day and sends WhatsApp or SMS reminders automatically, timed around when clients actually respond, logging every send and honoring opt-outs.

Why teams switch to Cue-Point

Most businesses arrive at Cue-Point from one of two places: chasing invoices by hand, or outgrowing their accounting platform's built-in email reminders. Here's exactly what changes.

CapabilityDoing it manuallyNative accounting remindersCue-Point
ChannelsWhatever you type by handEmail onlyWhatsApp + SMS, with automatic fallback if a send fails
Send timingWhenever someone remembersOne fixed hour, same for every clientWeighted toward each day’s actual response window
Stops when a client paysOnly if someone checks firstRarely reconciled in real timeAuto-resolved the moment Xero, Sage, or QuickBooks shows it paid
Multi-step sequencesHard to sustain consistentlyBasic, usually single-touchConfigurable multi-touch rule sets, per organization
Message wordingRewritten from scratch each timeFixed templateCustomizable per org, versioned, with response-rate comparison
Opt-out complianceManual, easy to missRarely enforced centrallyEnforced platform-wide the moment someone replies STOP
Audit trailNoneBasic send log, if anyEvery send, delivery/read receipt, opt-out, and rule change logged

What makes Cue-Point best in class

Not just a feature list — the mechanics behind each one, and why they actually change the outcome.

Multi-channel with automatic recovery

WhatsApp is the primary channel, but a fixed share of any contact list won’t have it. Rather than silently dropping that reminder, Cue-Point automatically retries once over SMS the moment a WhatsApp send fails — most commonly because the number isn’t registered on WhatsApp at all. Tools that only support one channel simply lose those contacts.

Response-timed sending, not a fixed schedule

Reminders aren’t just gated to business hours — they’re weighted toward the specific hours of the day people are statistically most likely to actually read and act on a message, tracked separately per day of the week. A reminder sent at 6am gets buried in a cleared inbox by the time anyone checks their phone; one timed to land during an active window has a real shot at getting acted on the same day.

Real-time payment reconciliation

Every accounting sync checks live payment status and immediately stops reminding on any invoice already marked paid or voided. "Sorry, I already paid this" is the single most common complaint about generic reminder tools — Cue-Point solves it at the data layer, by reading the same source of truth your accounting platform already has, not by hoping a fixed schedule happens to catch up.

Wording you can test, not just customize

Every message template is versioned per organization, with a live preview before you save and response-rate comparison across versions over time. Most reminder tools let you edit a template once and never revisit it — here you can actually tell whether a wording change helped.

A real audit trail, not just a send log

Every send, delivery/read receipt, opt-out, and rule change is recorded per organization. Admins get a live view of exactly what’s scheduled to go out today and why, and any failure surfaces the actual reason the provider gave — not just a bare "failed" status. When a client disputes a reminder, or compliance asks what happened, there’s a real answer.

Built to keep working as you scale

As a client base grows, accounting syncs are automatically staggered and rate-limit-aware, with exponential backoff honoring each provider’s own retry guidance, rather than firing every connection at once. A tool that works fine with ten clients and falls over at five hundred isn’t a platform — this doesn’t change as you grow.

Rules, channels, and integrations built for accounts receivable

Multi-channel reminders, a Xero/Sage/QuickBooks accounting-connector pipeline, and opt-out compliance handled for you. See all features →

Frequently asked questions

How is Cue-Point actually better than other invoice reminder tools?
Most reminder tools pick one channel (usually email), send on a fixed schedule regardless of when someone actually reads messages, and don’t reconcile against live payment status — so they either get ignored or keep nagging someone who already paid. Cue-Point sends over WhatsApp and SMS with automatic fallback between them, times sends around when a client is statistically likely to respond, and auto-resolves the moment your accounting platform shows an invoice paid or voided.
Does Cue-Point work with Xero, Sage, or QuickBooks?
Yes. Connect Xero, Sage, or QuickBooks and Cue-Point pulls in new invoices automatically, then marks the matching cue resolved the moment your accounting platform shows it paid or voided — so nobody gets reminded about an invoice that’s already settled. You can also import invoices, appointments, or renewals from a plain CSV or Excel file with no integration at all.
What’s the difference between this and my accounting software’s own payment reminders?
Xero, QuickBooks, and Sage all offer basic reminder emails. Cue-Point adds WhatsApp and SMS, lets you build multi-step rule sequences (e.g. a gentle nudge before due, a firmer one a week overdue), and times each send around when a given client is actually likely to read it rather than firing at the same fixed hour for everyone.
Can I send reminders over WhatsApp and SMS, not just email?
Yes — WhatsApp and SMS are the two channels Cue-Point sends on today, with automatic fallback to SMS if a WhatsApp send fails (for example, if the number isn’t on WhatsApp). Both channels typically get read within minutes, which matters far more for a payment reminder than for a marketing email.
Do I need a credit card to get started?
No. Every new organization starts on a trial with the reminder pipeline fully working — import your invoices, set your rules, and send real reminders before you decide on a plan.
What happens if a client replies STOP?
They’re opted out immediately and permanently for your organization, enforced centrally so it isn’t something you have to build or remember yourself. Every reminder sent, every opt-out, and every rule change is logged.

Ready to stop chasing manually?

Create your organization and send your first reminder in minutes.

Get started free