Everything you need to stay on top of receivables

Cue-Point handles the reminder pipeline end to end, from import to send to compliance — for teams on Xero, Sage, QuickBooks, or working straight from a spreadsheet.

Xero, Sage & QuickBooks integrations

Connect Xero, Sage, or QuickBooks and new invoices flow in automatically. Paid or voided invoices are auto-resolved on your next sync, so you never send a reminder for something a client already settled.

CSV / Excel import

No accounting platform, or don’t want to connect one yet? Upload a spreadsheet of invoices, appointments, or renewals and Cue-Point maps it straight into your account.

WhatsApp & SMS reminders

Reminders send automatically based on your rules, with automatic fallback from WhatsApp to SMS if a send fails, every attempt logged, and retried safely.

Response-timed sending

Reminders aren’t just fired at 8am for everyone. Cue-Point weights send times toward business hours and the parts of the day people actually tend to respond, instead of a single fixed schedule.

A rules engine you control

Trigger reminders by days overdue (or days before something is due), pick the channel, and pick the message template — start from a built-in template or write your own multi-step sequence.

Per-org customizable message wording

Edit the wording of any reminder template per organization, preview it live before saving, and compare response rates across versions — the default copy is a starting point, not a limit.

Opt-out compliance built in

Anyone who replies STOP is automatically opted out of every future message and never messaged again — enforced centrally, not something you have to build yourself.

Full audit trail

Every reminder sent, every delivery/read receipt, every rule change, every opt-out — logged per organization so you always know what went out, to whom, and why.

Frequently asked questions

Which accounting platforms does Cue-Point integrate with?
Xero, Sage, and QuickBooks today, with more planned. Each connection pulls in new invoices automatically and checks payment status so paid or voided invoices stop receiving reminders without any manual work.
Can I use Cue-Point without connecting an accounting platform?
Yes — CSV and Excel import work independently of any accounting connection, so you can start sending reminders the same day even if you are not ready to connect Xero, Sage, or QuickBooks.
How does response-timed sending work?
Instead of sending every reminder at the same fixed hour, Cue-Point weights delivery toward business hours and the times of day people are more likely to actually read and act on a message, rather than one blanket schedule for every client.
What happens if a WhatsApp reminder fails to send?
Cue-Point automatically retries once over SMS — the most common reason a WhatsApp send fails is that the number is not on WhatsApp at all, and SMS reaches essentially any mobile number.