WhatsApp and SMS payment reminders

Your customers read WhatsApp. We follow up, so you don’t have to.

RemindLoop messages your customers on WhatsApp, falls back to SMS when WhatsApp can’t reach them, and keeps following up on a schedule you set, until the invoice is paid.

See how it works

14-day free trial · No card required

Pulls your open invoices straight from the tools you already use
XeroQuickBooksSage coming soonCSV import
How it works

Connect once. We do the chasing.

Three steps, and the Friday-afternoon follow-ups are no longer yours.

01

Connect your ledger

Link Xero or QuickBooks, or import a CSV. Your open invoices come across on their own.

02

Set the cadence

Choose when reminders go out and on which channel. Start from a built-in template and adjust.

03

We do the chasing

WhatsApp first, SMS as backup, on your schedule. Before each message goes out we check your ledger, so a paid invoice is never chased.

Invoice 1042 · Ama · R4,800Example
Your rules
  1. 3 days before due
    WhatsApp · friendly nudge
  2. On the due date
    WhatsApp · amount and reference
  3. 5 days overdue
    WhatsApp, with SMS as fallback
  4. Still unpaid
    Handed back to you
AmaWhatsApp
Hi Ama — invoice 1042 for R4,800 is due this Friday. You can pay by EFT any time before then. Thank you!09:00
Hi Ama — invoice 1042 (R4,800) is due today. Reference: INV-1042.09:00
Hi Ama — invoice 1042 is now 5 days overdue. Could you let us know when to expect payment?09:00
Paid in Xero · reminders stopped
Why it works

Reaches people where they read. Checks before every send.

The reminders are polite, personal and early, because that is the pattern the research on late payment supports.

WhatsAppSMS fallback

Reaches people where they read

WhatsApp first, because that is where your customers already are. If WhatsApp cannot reach someone, an SMS follows automatically.

Follows up so you don’t have to

A cadence you set, starting before the due date. Each message names the customer and the invoice, and reads like a note from you, not a collections letter.

09:00 · Sent to Ama on WhatsApp
09:01 · Delivered
14:32 · Paid, sequence ended

Checks first, and keeps the record

Just before each reminder goes out we check your ledger. If the invoice has been paid, nothing is sent and it is marked paid. Every message is logged, start to finish. Invoices imported by CSV have no ledger to check, so they are chased until you mark them paid.

Pricing

Priced by the customers you chase.

Every plan has the same features. A customer with several overdue invoices counts once. Early adopters get 40% off for 12 months.

Starter

R149/ month

25 active customer accounts and 100 messages a month. R6 per extra account.

  • WhatsApp and SMS reminders
  • Delivery, read and response tracking
  • Exportable record per debtor
  • 1 accounting connection

Business

Most teams
R299/ month

100 active customer accounts and 400 messages a month. R4 per extra account.

  • Everything in Starter
  • Rules engine and custom templates
  • Larger customer and message allowance
  • 2 accounting connections

Scale

R699/ month

500 active customer accounts and 1,500 messages a month. R2 per extra account, up to 2,000.

  • Everything in Business
  • Built for large debtor books
  • Highest included allowance
  • 5 accounting connections

Enterprise

More than 2,000 active customer accounts? Custom pricing, and a dedicated WhatsApp number instead of the shared pool.

Contact us

An active customer account is one with at least one invoice in an open reminder sequence during the billing period.

Get paid without the Friday phone calls.

Connect Xero or QuickBooks, or import a CSV, and send your first real reminders.

14-day free trial · No card required